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BUSINESS, SYSTEMS & PROCESS
Understand, Define, Tailor, Document
Business Analysis plays a crucial role in a project team by examining and interpreting data, identifying business needs, and recommending solutions to improve efficiency and drive strategic decision-making. Our Consultants can assist organisations to elicit and document requirements and processes, assess and improve existing business processes, workflows and roadmaps.
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Delivering consistent Business Analysis and Process Improvement Excellence
Our Consultants assess current state and define future state. They interrelate with stakeholders, business and technology and ensure requirements are complete, consistent, unambiguous, correct, testable and feasible.
They can also play a key role in the creation, maintenance and improvement of your ITIL practices.Our consultants can architect test policy at all levels and set processes for how quality assurance and testing is conducted across your projects, ensuring consistency in both method and reporting. At the project level, they can:
Analyse processes, workflows, ways of working and systems assessing effectiveness and suitability
Create requirements for process and systems to enable business optimisation and growth
Identify process or system improvements maintaining corporate, economic and environmental requirements
Create harmony between stakeholders, business, developers, test, operations and support
Report on progress against agreed reporting metrics
Business, Systems and Process Service Set
Business Analysis
Understanding how your processes and systems work is imperative for effective business operation. Analysing the current and future needs of the business is vital to the development and implementation of those processes and systems.
Maturity Assessments
A maturity assessment caters for a structured and systematic evaluation of your organisations processes and practices with the goals of improving your practices in line with industry standards. Key objectives of a Maturity Assessment include:
IT Service Management
Ensure your IT services fully support your business needs. We can help create, assess, improve and maintain all of your ITIL practices to enable you to focus on your business.
Case Studies
Blog
Finding work in a tough market
For many people, finding work is not easy. Its nerve-wracking, provokes anxiety and fills people with a sense of dread and an unsubstantiated lack of self-worth. There are, however, several simple techniques you can adopt to help things move in your favour.
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UnicornX's Expansion into the Philippines – What This Means for Australian Companies
At UnicornX, we're driven by a singular purpose: to deliver innovative IT solutions that empower our clients to achieve their goals. With the launch of UnicornX Business Solutions Inc. in the Philippines, we're expanding our service portfolio and capabilities to better serve Australian companies and our existing clients.
The cost of (not) testing!
The new series airing on Channel 7 this week (14 Feb, 24) “Mr Bates vs the Post Office” sheds light on a scandal that engulfed one of the UK’s most venerable institutions, the GPO (General Post Office), or more commonly known as the Post Office. It was originally established in 1660 and since then has been a mainstay and essential part of communities across the length and breadth of the UK. The implementation of a flawed software system therefore had devastating far reaching consequences.
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